End User Licence Agreement
Last updated: October 2026 (v2.2)
Version: 2.2
Effective Date: October 2026
Applies To: Worldwide (App Store); AU/NZ (Google Play)
Primary Jurisdiction: New South Wales, Australia
ABN: 78 694 741 636
1. ACCEPTANCE OF TERMS AND ELIGIBILITY
1.1 Agreement
This End User Licence Agreement ("Agreement" or "EULA") is a legal
agreement between you ("User," "you," "your") and Ready2Roam
("Developer," "we," "us," "our"), ABN 78 694 741 636, for the
use of the Ready2Roam mobile application ("App").
By downloading, installing, accessing, or using the App, you acknowledge
that you have read, understood, and agree to be bound by this Agreement.
If you do not agree, do not use the App.
1.2 Acceptance Methods
You accept this Agreement by:
- Checking the acceptance checkbox during account creation
- Clicking any button labelled "Accept", "Agree", "Continue", or
- Downloading, installing, or using the App
- Creating an account or signing in
1.3 Age Requirement
You must be at least 13 years of age to use this App. By accepting this
Agreement, you confirm that you are 13 years of age or older. If you are
under 13, you must not use the App. We do not knowingly allow use by
persons under 13 years of age. Users between the ages of 13 and the age
of majority in their jurisdiction should review this Agreement with a
parent or legal guardian before accepting.
1.4 International Users
The App is distributed worldwide on the Apple App Store. Users
outside Australia access and use the App under the terms of this
Agreement, subject to the following:
- Users in the EU, UK, and other jurisdictions with mandatory
local laws to the extent those rights cannot be excluded or limited
by private agreement.
- This Agreement is not intended to, and shall not, exclude,
available to consumers under applicable local law.
- Where a provision of this Agreement conflicts with a mandatory
prevails to the extent of the inconsistency.
- International users should also refer to Section 13 of the Privacy
2. LICENCE GRANT
2.1 Grant of Licence
Subject to your compliance with this Agreement, the Developer grants you
a limited, non-exclusive, non-transferable, revocable licence to
download, install, and use the App on compatible devices you own or
control, solely for your personal, non-commercial use.
2.2 Restrictions
You shall NOT:
- Copy, modify, adapt, translate, or create derivative works of the
- Reverse engineer, decompile, disassemble, or attempt to derive the
- Sell, rent, lease, sublicence, distribute, or transfer the App or
- Remove, alter, or obscure any proprietary notices, labels, or marks
- Use the App for any illegal, harmful, or unauthorised purpose
- Introduce malware, viruses, or other harmful code
- Attempt to gain unauthorised access to backend systems or other
- Use the App to provide services to third parties without written
- Circumvent any technical limitations or access controls
- Use automated systems (bots, scrapers) to access the App
2.3 Licence Scope
This licence is granted for the current version of the App and any
updates provided by the Developer. The Developer is not obligated to
provide updates, enhancements, or support.
3. INTELLECTUAL PROPERTY
The App, including all content, features, functionality, design, source
code, algorithms, financial models, and user interface elements, is
owned by the Developer and protected by Australian and international
intellectual property laws. No licence is granted to any intellectual
property except as expressly stated in this Agreement.
4. USER CONTENT
4.1 Your Private Content
You retain ownership of all data, content, and information you input
into the App for your own use ("User Content"). By using the App, you
grant the Developer a limited, non-exclusive licence to store, process,
and transmit your User Content solely for the purpose of providing App
functionality, including cloud backup and sync.
This licence ends when you delete your account.
4.2 Community Contributions
Content you submit to the community database is different from your
private User Content. Community contributions include places, place
corrections, reviews, ratings, photographs, and vehicle specifications.
By submitting a community contribution you grant the Developer a
perpetual, irrevocable, worldwide, royalty-free, sublicensable licence
to use, reproduce, modify, adapt, publish, and distribute that
contribution in the App and in connection with the service, including
after your account is deleted.
Community contributions are publicly visible to all users of the App.
When you delete your account, your identity is removed from your
contributions, but the contributions themselves remain. Other travellers
rely on them, and ratings you have given form part of aggregate scores
that cannot be recalculated without them.
You confirm that you own the content or have permission to submit it,
and that it does not infringe the rights of any other person. To the
extent permitted by law, you consent to acts or omissions that would
otherwise infringe your moral rights in the contribution.
Photographs submitted to the community have their embedded metadata --
including GPS coordinates, capture time, and camera identifiers --
permanently removed before storage.
4.3 Accuracy of Content
You are solely responsible for the accuracy, completeness, and legality
of any content you submit. The Developer does not verify, endorse, or
assume liability for User Content or community contributions.
4.4 Trailblazer Programme
Trailblazer programme. You earn a Trailblazer tier when yourcontributions — new places, reviews, photos and corrections — are
approved by our team and reach a tier's target within its rolling
window: Bronze (5 in 60 days), Silver (20 in 90 days), Gold (100 in 365
days). Your Trailblazer badge is permanent once earned; each tier is
awarded once per account. Each tier unlocks free Nomad Pro for a **set
period (3, 12 or 36 months) — not permanent Pro**. Rewards don't
stack: reaching a higher tier replaces any time left on a lower one. If
you already have Nomad Pro, the free period is added after your current
access ends; if you have a store subscription (including a store free
trial), the reward is saved and starts when that subscription ends. Free
Pro has no cash value and can't be transferred or exchanged. We may
remove contributions that break our community guidelines, and we may
change or end the programme.
4.5 Sharing Trips With Others
Sharing trips with others. You can invite other people to a trip asa Viewer (can see it) or a Commenter (can see and comment). You're
responsible for who you invite and for the content you share, and you
can revoke access at any time. People you invite must not misuse or
redistribute what you share with them.
5. SUBSCRIPTIONS AND PAYMENT
5.1 Subscription Plans
The App offers a free tier and a paid subscription tier, Nomad Pro.
Nomad Pro is available as a monthly, annual, or three-year plan, and
includes a free trial period. Current prices are shown in the App before
purchase, and in the Apple App Store or Google Play Store.
Paid subscriptions provide access to enhanced features as described
within the App.
5.2 Billing
Subscriptions are billed through the Apple App Store or Google Play
Store, depending on your platform. Billing is managed entirely by Apple
or Google; the Developer does not process or store your payment
information.
5.3 Auto-Renewal
Subscriptions auto-renew unless cancelled at least 24 hours before the
end of the current billing period. You can manage and cancel your
subscription through your Apple ID or Google Play account settings.
5.4 Refunds
All subscription purchases are processed and managed by Apple or Google.
Refund requests must be directed to Apple or Google, not to the
Developer. The Developer has no ability to issue refunds for App Store
or Google Play purchases.
5.5 Price Changes
The Developer reserves the right to change subscription pricing. You
will be notified of price changes in accordance with Apple and Google
policies and will have the opportunity to cancel before the new price
takes effect.
5.6 Store Purchases and Returns
Store purchases. Physical goods bought from the Ready2Roam store aresold and fulfilled through our website, with payment processed by
Stripe. Prices, availability and delivery estimates may change.
Subscriptions (Nomad Pro) are billed by the App Store or Google Play
under their terms — we cannot pause, credit or refund store billing.
Faulty, incorrect or not-as-described items. Under the AustralianConsumer Law you have guarantees that can't be excluded. If an item is
faulty, not as described, or not fit for its purpose, you're entitled to
a remedy: for a major problem you choose a refund or a replacement; for
a minor problem we may repair, replace or refund. Contact us with your
order number and we'll make it right, and we'll cover return postage for
faulty or incorrect items.
Change of mind. We also accept change-of-mind returns within **14days of delivery, provided the item is unused and in its original
condition and packaging and you have proof of purchase**. You pay
the return postage, and original shipping charges aren't refunded. Once
we receive and check the item, we'll refund the purchase price to your
original payment method. **Personalised or made-to-order items can't be
returned for change of mind** unless they're faulty.
How to start a return. Email support@ready2roam.com.au with yourorder number before sending anything back.
6. DISCLAIMERS
6.1 Financial Information Disclaimer
THE APP PROVIDES FINANCIAL PLANNING TOOLS FOR INFORMATIONAL AND
ILLUSTRATIVE PURPOSES ONLY. THE APP DOES NOT PROVIDE FINANCIAL ADVICE,
INVESTMENT ADVICE, ACCOUNTING ADVICE, OR ANY OTHER PROFESSIONAL
FINANCIAL SERVICE.
You acknowledge that:
- All financial projections and calculations in the App are estimates
- Actual costs, expenses, and outcomes may vary significantly from App
- You should consult a qualified financial adviser before making major
- The Developer is not liable for any financial loss arising from
6.2 Map and Navigation Disclaimer
Map data, points of interest, road conditions, and route information
provided in the App are for general guidance only. The Developer does
not guarantee the accuracy, completeness, or currency of map data. You
must always:
- Obey all road rules and traffic laws in your jurisdiction
- Exercise independent judgement regarding road and campsite
- Verify campsite access, restrictions, and conditions before
6.3 Rig Fit and Vehicle Suitability
Rig fit assessments provided by the App are based on information you
provide about your vehicle and publicly available data about roads and
campsites. The Developer does not guarantee the accuracy of these
assessments. You are solely responsible for determining whether a road
or campsite is suitable for your vehicle.
6.4 App Availability
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
6.5 Turn-by-Turn Navigation
N-1. Navigation is a driver aid.Ready2Roam navigation is a driver aid only. It is not a substitute for
your attention, road signs and signals, local traffic law, or your own
judgement. You are responsible for driving safely and for deciding
whether a route, road, bridge, clearance, gate, ferry or campsite is
suitable for your vehicle, trailer and load.
N-2. Data may be incomplete or out of date.Routing, rig-dimension and weight restrictions, hazard and coverage
information are derived from third-party and open data sources and from
community contributions. They may be incomplete, inaccurate or out of
date, and restrictions are applied on a best-effort basis (for example,
vehicle length restrictions are not available from our routing
provider). The absence of a warning does not mean a route, road or
structure is suitable or clear for your vehicle. Roads, bridges,
clearances and conditions change; always obey signs and assess
suitability yourself.
N-3. Safe use of your device.Do not operate your device while driving. Mount your device securely,
set your destination before you start, and pull over in a safe place to
interact with the app.
N-4. Warranties, liability and disputes.Navigation features are provided "as is" and "as available", without
warranties of any kind, to the fullest extent permitted by law. Our
liability for the navigation features, the governing law, and the
resolution of any dispute relating to them are governed by the
Limitation of Liability and Governing Law and Dispute Resolution
sections of this Agreement (laws of New South Wales, Australia).
Nothing in these terms excludes, restricts or modifies any consumer
guarantee, right or remedy you have under a law that cannot lawfully be
excluded, including the Australian Consumer Law, the New Zealand
Consumer Guarantees Act, and the mandatory consumer-protection and
liability rules of the United Kingdom, the European Union, or your local
jurisdiction (including liability that cannot be excluded for death or
personal injury caused by negligence). To the extent we may lawfully
limit our liability for a failure to meet such a guarantee, our
liability is limited, at our option, to re-supplying the navigation
feature or paying the cost of having it re-supplied.
N-5. First-use in-app disclaimer.Before your first in-app navigation, and again whenever this Agreement
is updated to a new version, the App asks you to confirm the following:
- Ready2Roam navigation is a driver aid only. Roads, bridges,
suitability for your vehicle yourself. You are responsible for safe
driving.
7. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER SHALL
NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive
- Loss of profits, revenue, data, or goodwill
- Cost of substitute goods or services
- Any damages exceeding the amount you paid for the App in the 12
These limitations apply regardless of the legal theory on which the
claim is based and even if the Developer has been advised of the
possibility of such damages.
NOTHING IN THIS AGREEMENT EXCLUDES, RESTRICTS, OR MODIFIES ANY STATUTORY
GUARANTEE, RIGHT, OR REMEDY THAT CANNOT BE EXCLUDED BY LAW. See Section
11.4 for consumer rights provisions.
8. PRIVACY AND DATA PROTECTION
8.1 Privacy Policy
Your use of the App is governed by our separate Privacy Policy, which
explains how we collect, use, store, and protect your personal
information. By using the App, you consent to our privacy practices as
described in the Privacy Policy.
8.2 User Data
Any information you input into the App (financial figures, trip plans,
vehicle details, personal notes) is:
- Stored on your device and automatically backed up to secure cloud
- Subject to our Privacy Policy
- Not shared with third parties except as required by law or as
- Your responsibility to protect and secure on your device
8.3 Privacy Compliance and Regional Rights
We comply with the Australian Privacy Principles (APPs) under the
Privacy Act 1988 (Cth) as our primary privacy framework. Users in other
regions have additional rights under their applicable local privacy
laws, including:
- NZ Privacy Act 2020 - New Zealand users
- EU GDPR - users in the EU and EEA
- UK GDPR and Data Protection Act 2018 - UK users
- CCPA/CPRA - California users
- PIPEDA - Canadian users
Full details of regional privacy rights are set out in Section 13 of the
Privacy Policy.
8.4 Account Deletion
You may delete your account at any time from Profile > Account Settings
> Delete Account.
Account deletion will:
- Remove your private data from our servers, usually within seconds
- Erase all local data from this device
- Anonymise, but not remove, any community contributions you have made
- Retain any newsletter subscription, waiting-list entry, or
you may withdraw separately
- Retain vehicle maintenance records, with no link to you, because
- Retain store order records, which our legal, tax and accounting
subscription is billed by Apple or Google, not by the Developer, and we
cannot cancel it on your behalf. You must cancel it through the Apple
App Store or Google Play Store. If you delete your account without
cancelling, you will continue to be charged.
Account deletion is permanent and cannot be reversed.
Ready2Roam and Ready2Tow share a single account. Deleting your account
in Ready2Roam does not delete your Ready2Tow data, and deleting it in
Ready2Tow does not delete your Ready2Roam data. When the last of the two
is deleted, your account itself is removed.
9. THIRD-PARTY SERVICES AND INTEGRATIONS
The App integrates with or relies on third-party services including
Google Firebase and Google Cloud (cloud infrastructure), Mapbox and
Google Maps Platform (maps, place search, and geocoding), RevenueCat
(subscriptions), Apple and Google (authentication and payments), Apple
WeatherKit and a backup weather provider (forecasts), Anthropic and
Google (artificial intelligence features), and OpenStreetMap
contributors (POI data). The Developer does not endorse,
warrant, or assume responsibility for third-party services. Use of
third-party services is at your own risk and subject to their terms and
conditions.
10. TERMINATION
This Agreement is effective until terminated. The Developer may
terminate or suspend your access at any time, without prior notice, for
conduct that violates this Agreement. Upon termination:
- Your licence to use the App is immediately revoked
- You must cease all use and delete all copies of the App
- Sections 3, 4, 6, 7, and 8 survive termination
11. GOVERNING LAW AND DISPUTE RESOLUTION
11.1 Governing Law
This Agreement is governed by the laws of New South Wales, Australia,
except to the extent that mandatory provisions of applicable local law
in your jurisdiction apply.
11.2 Dispute Resolution
Any disputes arising from this Agreement shall be resolved through:
- Negotiation: Good faith discussion between the parties
- Mediation: If negotiation fails, mediation in Sydney, NSW
- Litigation: If mediation fails, courts of New South Wales
11.3 Australian Consumer Law
Nothing in this Agreement excludes, restricts, or modifies any consumer
guarantee, right, or remedy conferred by the Australian Consumer Law
(Schedule 2 of the Competition and Consumer Act 2010) that cannot be
excluded, restricted, or modified by agreement.
11.4 Non-Excludable Consumer Rights
International Consumer Rights - New in v1.3:Users in jurisdictions with mandatory consumer protection legislation
retain rights that cannot be excluded by this Agreement. This
includes but is not limited to:
EU and EEA users: Rights under Directive 2011/83/EU (Consumer Rights
Directive) and national consumer protection laws. This Agreement is
not intended to circumvent any right available to EU consumers under
applicable EU or national law.
UK users: Rights under the Consumer Rights Act 2015, Consumer
Contracts (Information, Cancellation and Additional Charges)
Regulations 2013, and other applicable UK consumer legislation.
NZ users: Rights under the Consumer Guarantees Act 1993 and the Fair
Trading Act 1986.
Australian users: Rights under the Australian Consumer Law as
described in Section 11.3.
Where any provision of this Agreement would exclude or limit a
statutory right that cannot lawfully be excluded or limited, that
provision is read down to the extent necessary to comply with the
applicable law, and the remaining provisions of this Agreement
continue in full force.
12. GENERAL PROVISIONS
- Entire Agreement: This Agreement, together with the Privacy Policy,
regarding the App.
- Severability: If any provision is found invalid or unenforceable,
- Waiver: Failure to enforce any provision does not constitute a
- Assignment: You may not assign this Agreement. The Developer may
- Force Majeure: Neither party is liable for delays due to
- Headings: Section headings are for convenience and do not affect
- Updates: This Agreement may be updated from time to time. Continued
Agreement.
13. CONTACT INFORMATION
For questions about this Agreement:
- Email: support@ready2roam.com.au
- Business Name: Ready2Roam
- ABN: 78 694 741 636
- Jurisdiction: New South Wales, Australia